About Us
45 Years in Business
2023 sees West Rand Panel Beaters celebrate an incredible milestone: our 45th anniversary. Since inception, West Rand Panel Beaters has been owned and run by a family of passionate people who have extensive experience in the motor industry. At West Rand Panel Beaters, our heritage and longstanding industry experience are key elements of our customer service offering. As our customer base has continued to expand, we have placed a large focus on education and technical support services for our staff, to ensure we offer our customers only the very best auto repair services. We pride ourselves on being one of a few auto repair companies in South Africa that is fully equipped to carry out auto repair work on all major vehicle brands. This impressive achievement is driven by our pride in investing in and maintaining the very latest technology as well as our focus on panel beating knowledge, training and auto repair standards, at all times.
Our Values
We share a set of core values that define us as a company and the way we work within the company, with customers, with stakeholders and our industry partners. These values are integrity, respect, excellence and passion.
Integrity
We demonstrate honesty, fairness, openness and clear boundaries in all our interactions, behaviours and practices within the company and with our customers, stakeholders and the wider community.
Respect
We acknowledge and respect differences in each other and provide a safe, supportive environment in which all individuals and staff are valued and encouraged to engage in open two-way communication.
Excellence
We will set the standard in service delivery, through a commitment to excellence, innovation, ongoing learning and continuous improvement.
Passion
We will stand up for what we believe in and go the extra mile in all our activites because we take pride in doing a good job and exceeding expectations.
Why Choose Us?
Genuine Parts
We only deal with genuine parts, we never fit none genuine or “insurance approved” parts, our parts are always sourced from the manufacturers directly, meaning the best quality, the best fitment and the best finish for your car.
One Year Guarantee
All of our repairs are carried out to exacting standards in line with our approvals factory repair methods, using our trained technicians and only genuine parts. The repairs to your car will be backed by the repair authenticity guarantee to give you peace of mind, that your car was repaired by the manufacturers standards.
Manufacturer Repair methods
We have access to manufacturer and factory approved methods, so you know your car will be repaired correctly.
Manufacturer Trained Technicians
Our technicians are trained by the manufacturers we’re approved with. They learn a great deal from each course – the latest vehicle technologies, the latest components a car is constructed with, the latest repair methods, how to diagnose faults, information on the latest and upcoming models.
Keeping You Mobile
We understand the importance of keeping you mobile. We have a fleet of courtesy vehicles that we use to ensure you can carry on as normal, even when your car is in for repair. However please ensure you book this service beforehand.
Latest Technology
State of the art and up to date approved repair equipment and diagnostic facilities. We invest every year in our equipment and facilities, cars are always developing and we make sure our staff have the correct tools to do the job.
Lifetime Warranty on Paint
Believe it or not, there are many cheaper car paints out there that are not approved by the manufacturers, those paints don’t have the quality and longevity of the paints approved by the manufacturer.
Audited Regularly
We are audited regularly to ensure standards and quality is maintained and you can rest assured your car is in the right hands here.
Customer Satisfaction Surveys
Your opinion is really important to both us and the manufacturers we work with and we’d love to hear your thoughts on our service. Some insurance companies will send you a short customer survey invitation by email and we would be most grateful if you would complete this for us.
7 Reasons Why We Are Different
